hello. This is where we check whether the buses and drivers are ready as scheduled and communicate any changes to the situation. In the morning, I get phone calls and check things at the same time.

I look at the car that has to leave soon. Rather than writing a long memo, write down the time and things to check first. If it's difficult to judge on your own, check with the person in charge right away.

yes. When the phone rang, it always felt like the most urgent thing. Now, I first mark the progress of my work and then answer the phone.

This is the method used by the senior sitting next to me. At first, I bought several colored pens, but in the end, just one pen and a small marker was enough.

Not right away. Drink a glass of water and look again to see if there are any notes you couldn't finish. After seeing all that, I want to eat breakfast.

The problem is that not all changes can be done by the person making the changes with a single button. Several people are checking and adjusting. When I ride the bus, I think about the process a little more than before.