Help

Answers to the most common questions. Something else? Write to help@askone.me.

I did not receive the login email.

Check spam, and make sure the address is spelled correctly. Links work once and expire after 15 minutes; simply request a new one.

Why can I not send a first question?

Either today's invitations are used up (the limit resets at midnight in your time zone) or you are at the active-interview limit. Everyone starts with two a day; completing the interviewer training raises the allowance. After a decline, you cannot ask the same person again for 30 days.

The translation of my answer is wrong.

Open the message, choose “Report translation” and optionally suggest a better version. Flagged translations are marked and reviewed; the original always stays visible.

How do I share one answer?

On any public interview, use “Share this Q&A”. The share studio renders cards in 1:1, 4:5, 9:16 and 16:9, in the reading language, with the original language marked.

I need something hidden urgently.

Go to My → Safety and request emergency hiding for safety, impersonation, identity exposure or legal reasons. The page is hidden immediately pending review.

Who provides the automatic translation?

Automatic translations on askone.me are powered by Google Translate.
TRANSLATION DISCLAIMER: THIS SERVICE MAY CONTAIN TRANSLATIONS POWERED BY GOOGLE. GOOGLE DISCLAIMS ALL WARRANTIES RELATED TO THE TRANSLATIONS, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, RELIABILITY, AND ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.

Help · askone.me