01

Hi Joon — I'm Zhou Ning, a pharmacist in Hangzhou. You wrote that you check the first ferry before sunrise. What do you actually check first?

The engine-room floor. I look for a drop of oil or water that was not there yesterday. Then I check the ropes and start the engine long enough to hear whether it sounds normal. It takes about twenty minutes when nothing is wrong.

02

You said you listen to the engine. After twenty-two years, what can you hear that I probably couldn't?

A loose belt makes a quick slap. A tired bearing has a low rough sound that follows the speed. But the main habit is simpler: listen before touching anything. The sound usually tells you where to begin.